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Capability Group has taken home three Brandon Hall Group™ HCM Excellence Awards (two Gold and one Bronze) for work delivered with R.M.Williams, Palmerston North City Council, and Bstore. From frontline engagement to bi-cultural leadership development, here's what made these programmes award-winning.
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Capability Group

Capability Group is recognised with three Brandon Hall Group™ HCM Excellence Awards alongside R.M.Williams, Bstore, and Palmerston North City Council

Capability Group has taken home three Brandon Hall Group™ HCM Excellence Awards (two Gold and one Bronze) for work delivered with R.M.Williams, Palmerston North City Council, and Bstore. From frontline engagement to bi-cultural leadership development, here's what made these programmes award-winning.

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Guests are seeking calm, genuine connection, and a holistic approach to wellness that nurtures the mind and the body. In this article, we explore the trends shaping luxury hospitality across APAC and what hotel leaders need to do to ensure their frontline teams are equipped to deliver these experiences consistently and with confidence.
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What luxury hotel guests want in 2026 and what it means for your people

We are incredibly proud to celebrate EnergyAustralia's global win at the Axonify Awards 2026, a well-deserved recognition of the innovative work their Digital Learning team has been doing to transform manager coaching across three countries.
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EnergyAustralia wins Outstanding Manager Support at Axonify Awards 2026

Featured Blog Posts

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Capability Group

NRF 2026: What the world’s biggest retail stage is telling us

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Our First Move VR Manual Handling Programme has been awarded Platinum at the 2025 LearnX Awards. Developed in partnership with Provention NZ, Uptale, and Briscoe Group, the programme uses immersive VR and behavioural science to build safer, more confident movement habits.
Blog
Capability Group

Capability Group wins platinum at LearnX Awards 2025

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People know what safe looks like. They’ve seen the diagrams, watched the videos. But in the pressure of the moment, on the warehouse floor, behind the bar, or during a delivery run, those reminders fade fast. Behaviour reverts to habit. And risk returns.
Blog
Capability Group

Rethinking manual handling training: From tick-box to transformation

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Whether it’s onboarding, systems training, embedding new ways of working or behavioural change, the expectation is clear: learning must be delivered at pace, be embedded in the flow of work, and show results fast.
Blog
Drew McGuire

Modern learning that delivers: Fast, relevant, and impactful

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Retail turnover is expensive. Some estimates suggest it costs as much as 33% of a employee’s annual salary to replace them.
Blog
Capability Group

From high turnover to high performance: Strategies to retain retail talent

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How to build a consistent, memorable and differentiated guest experience at scale
Blog
Capability Group

Empathy at scale: The secret to memorable guest experiences

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How professional services firms can evolve their talent and succession strategies to retain top performers and build future-ready leadership pipelines.
Blog
Fiona Hancock

Rethinking talent and succession in professional services

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As the holiday season approaches, the pressure on retailers intensifies. Not only do customer numbers increase, but so does the need for seasonal hires who can hit the ground running. Effective onboarding is the difference between a smooth holiday season and one filled with challenges and disruptions.
Blog
Capability Group

How to get new hires ready for the holiday rush: practical tips for retailers

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Capability Group
Webinar

Strategic workforce planning for the skills era

This webinar has been rescheduled to early August. A new date will be announced soon.

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Featured Guides

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Preparing your frontline employees for constant changesPreparing your frontline employees for constant changes
Guide

Preparing your frontline employees for constant changes

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Preparing your frontline employees for constant changesPreparing your frontline employees for constant changes
Guide

Preparing your frontline employees for constant changes

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The Frontline Operations Report 2026The Frontline Operations Report 2026
Guide

The Frontline Operations Report 2026

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The Frontline Operations Report 2026The Frontline Operations Report 2026
Guide

The Frontline Operations Report 2026

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Maximise impact and minimise costs: 35 proven ways to boost frontline performanceMaximise impact and minimise costs: 35 proven ways to boost frontline performance
Guide

Maximise impact and minimise costs: 35 proven ways to boost frontline performance

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Maximise impact and minimise costs: 35 proven ways to boost frontline performanceMaximise impact and minimise costs: 35 proven ways to boost frontline performance
Guide

Maximise impact and minimise costs: 35 proven ways to boost frontline performance

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The age of acceleration: Digital learning for scale and speedThe age of acceleration: Digital learning for scale and speed
Guide

The age of acceleration: Digital learning for scale and speed

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The age of acceleration: Digital learning for scale and speedThe age of acceleration: Digital learning for scale and speed
Guide

The age of acceleration: Digital learning for scale and speed

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Training for ChangeTraining for Change
Guide

Training for Change

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Training for ChangeTraining for Change
Guide

Training for Change

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The Employee Engagement Playbook for Retailers The Employee Engagement Playbook for Retailers
Guide

The Employee Engagement Playbook for Retailers

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The Employee Engagement Playbook for Retailers The Employee Engagement Playbook for Retailers
Guide

The Employee Engagement Playbook for Retailers

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How to move from traditional training to personalised learning experiences?How to move from traditional training to personalised learning experiences?
Guide

How to move from traditional training to personalised learning experiences?

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How to move from traditional training to personalised learning experiences?How to move from traditional training to personalised learning experiences?
Guide

How to move from traditional training to personalised learning experiences?

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Where are organisations falling short with their onboarding programmes?Where are organisations falling short with their onboarding programmes?
Guide

Where are organisations falling short with their onboarding programmes?

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Where are organisations falling short with their onboarding programmes?Where are organisations falling short with their onboarding programmes?
Guide

Where are organisations falling short with their onboarding programmes?

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Featured News

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Featured
5/14/2026

What luxury hotel guests want in 2026 and what it means for your people

Guests are seeking calm, genuine connection, and a holistic approach to wellness that nurtures the mind and the body. In this article, we explore the trends shaping luxury hospitality across APAC and what hotel leaders need to do to ensure their frontline teams are equipped to deliver these experiences consistently and with confidence.

Read more

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