The 2024 Employee Playbook for Retailers

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Unlock the full playbook

Explore a new framework for boosting employee performance, capability and confidence, and the critical role L&D, and HR teams must play in fostering an engaged workforce.

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Four years—that’s currently how long a retail employee sticks around before looking for new opportunities (Gallup 2024). But it wasn't always this way and median employee tenure has dropped 10.9% since 2012.

Discover the insights and tactics to uncover how retailers can engage and enable every single worker in their organisation—from checkout to distribution—at any scale.

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