Customer Experiences, Leadership Tips & News | Capability Group

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Reimagine Learning Impact

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Capability Group

June 10, 2021

Join our #ReimagineLearningImpact series from June 2nd to answer this question and many more. The series will support you to harness the power of technology and data to make better decisions in designing and developing learning experiences for your entire organisation. Global thought leaders will provide you with tips, tactics and stories that you will be able to incorporate into your learning strategies for the remainder of 2021 and beyond. We are looking forward to connecting with you all!

Join our #ReimagineLearningImpact series from June 2nd to answer this question and many more. The series will support you to harness the power of technology and data to make better decisions in designing and developing learning experiences for your entire organisation. Global thought leaders will provide you with tips, tactics and stories that you will be able to incorporate into your learning strategies for the remainder of 2021 and beyond. We are looking forward to connecting with you all!

Latest news

Join our #ReimagineLearningImpact series from June 2nd to answer this question and many more. The series will support you to harness the power of technology and data to make better decisions in designing and developing learning experiences for your entire organisation. Global thought leaders will provide you with tips, tactics and stories that you will be able to incorporate into your learning strategies for the remainder of 2021 and beyond. We are looking forward to connecting with you all!

Reimagine Learning Impact

Join our #ReimagineLearningImpact series from June 2nd to answer this question and many more. The series will support you to harness the power of technology and data to make better decisions in designing and developing learning experiences for your entire organisation. Global thought leaders will provide you with tips, tactics and stories that you will be able to incorporate into your learning strategies for the remainder of 2021 and beyond. We are looking forward to connecting with you all!

The challenge for frontline employees starting a new role is significant as they are expected to quickly be able to perform in customer-facing roles. According to Aberdeen Group, new employees are 69% more likely to stay longer than three years if they experience well-structured onboarding.

How Lowe’s starts employees off right with frontline-first onboarding

The challenge for frontline employees starting a new role is significant as they are expected to quickly be able to perform in customer-facing roles. According to Aberdeen Group, new employees are 69% more likely to stay longer than three years if they experience well-structured onboarding.

The pandemic has accelerated digital disruption in the retail banking industry to a level not previously seen. Here are 4 key takeaways from Axonify’s recent Axonicom Fireside Webinar.

4 key takeaways from the AxoniCom Fireside Webinar

The pandemic has accelerated digital disruption in the retail banking industry to a level not previously seen. Here are 4 key takeaways from Axonify’s recent Axonicom Fireside Webinar.

Why Immersive VR is so effective for soft skills development and the positive impact psychological safety has on a teams’ performance, engagement and innovation.

Connecting teams through VR

Why Immersive VR is so effective for soft skills development and the positive impact psychological safety has on a teams’ performance, engagement and innovation.

Eighty percent of the global workforce is on the front line. Disruption may have changed the way they do their jobs, but they remain the ultimate driver of business success, and we should invest in their development.

To overcome business disruption, take a front-line-first approach

Eighty percent of the global workforce is on the front line. Disruption may have changed the way they do their jobs, but they remain the ultimate driver of business success, and we should invest in their development.

As New Zealand enters the second round of restrictions, many of us will also be cycling through familiar feelings of anxiety, and stress.

Resilient leadership

As New Zealand enters the second round of restrictions, many of us will also be cycling through familiar feelings of anxiety, and stress.

We can easily get focused on trying to be productive with the practical tasks we face, like managing cash flow, retaining and winning customers, innovating and pivoting. However, we often forget to allow focus on the 3 most critical things that can support this productivity.

Prioritise mental wellbeing for you and your team

We can easily get focused on trying to be productive with the practical tasks we face, like managing cash flow, retaining and winning customers, innovating and pivoting. However, we often forget to allow focus on the 3 most critical things that can support this productivity.

We hope you were able to make use of our free Lockdown Field Guide animation series over the past 6 weeks, either individually, amongst your friends and family, or across your organisations. We have received incredible feedback and each animation has received 1000’s of views so we hope they played a small positive role in maintaining wellbeing throughout lockdown.

New normal animations

We hope you were able to make use of our free Lockdown Field Guide animation series over the past 6 weeks, either individually, amongst your friends and family, or across your organisations. We have received incredible feedback and each animation has received 1000’s of views so we hope they played a small positive role in maintaining wellbeing throughout lockdown.

Capability Group is further bolstering its commitment to innovation in the digital and learning technology space with the appointment of Simon Carter, our new Product Design Manager - Digital Learning & VR.

Introducing Simon Carter

Capability Group is further bolstering its commitment to innovation in the digital and learning technology space with the appointment of Simon Carter, our new Product Design Manager - Digital Learning & VR.

In March the world is celebrating International Women’s Day and this has generated a bit of buzz in the office here at Capability Group.

In March the world is celebrating International Women’s Day and this has generated a bit of buzz in the office here at Capability Group.

Capability Group’s team in Singapore continues to grow as we expand our offering across the SEA region. We are hugely excited to introduce you to the latest member of our Singapore team, Belinda Ng, Head of Strategic Partnerships and Business Development (SEA).

Introducing Belinda Ng

Capability Group’s team in Singapore continues to grow as we expand our offering across the SEA region. We are hugely excited to introduce you to the latest member of our Singapore team, Belinda Ng, Head of Strategic Partnerships and Business Development (SEA).

Capability Group has established a Singapore-based Advisory Board to support its expansion across the SEA region. Following a robust recruitment process with support from NZTE and Board Dynamics we are really excited to announce the following two appointments.

Capability Group Advisory Board

Capability Group has established a Singapore-based Advisory Board to support its expansion across the SEA region. Following a robust recruitment process with support from NZTE and Board Dynamics we are really excited to announce the following two appointments.

More than Netflix

What does ‘personalised’ mean to you? Is it your name etched onto the back of your smartphone? Is it a website that suggests additional products based on what’s in your cart? Is it a video game that automatically adjusts the difficulty as you play?

Leading high impact teams

As the pace of change in our business environment has accelerated, organisations have become increasingly more dependant on the adaptive capabilities of their teams.

March 25, 2020 brought about a sudden and sobering reality for the team at Briscoe Group Limited. Like many companies around the world, they were required to close their 85 homeware and sporting goods stores across New Zealand as the nation entered a level four lockdown due to the COVID-19 pandemic.

Cool, calm & connected

March 25, 2020 brought about a sudden and sobering reality for the team at Briscoe Group Limited. Like many companies around the world, they were required to close their 85 homeware and sporting goods stores across New Zealand as the nation entered a level four lockdown due to the COVID-19 pandemic.

Recently we partnered with a significant Australian retailer to help transition their frontline staff from face to face learning to learning online. This blog looks at how we were able to solve their learning challenge by successfully utilising Capability Group’s learning design principles to provide effective blended learning solutions.

Blended learning for digital transformation

Recently we partnered with a significant Australian retailer to help transition their frontline staff from face to face learning to learning online. This blog looks at how we were able to solve their learning challenge by successfully utilising Capability Group’s learning design principles to provide effective blended learning solutions.

In the 21st century, we are presented with a landscape that is interconnected and global. Any organisation now has the ability to be available any time, any place, to anyone. The advent of this interconnected, global marketplace provides an incredible opportunity to those companies willing to move with the times, and part of this is the ability to appreciate the importance of diversity as well as inclusion in the workplace.

Why are diversity and inclusion important?

In the 21st century, we are presented with a landscape that is interconnected and global. Any organisation now has the ability to be available any time, any place, to anyone. The advent of this interconnected, global marketplace provides an incredible opportunity to those companies willing to move with the times, and part of this is the ability to appreciate the importance of diversity as well as inclusion in the workplace.

One thing that people often complain about in the workplace is boring meetings. If you were to ask people to rank what frustrates them most about work, I predict that poorly run meetings would rank somewhere near the top.

Running Effective Meetings

One thing that people often complain about in the workplace is boring meetings. If you were to ask people to rank what frustrates them most about work, I predict that poorly run meetings would rank somewhere near the top.

Keeping your team motivated through tough times can be challenging, and with the pace of work only increasing and disruption & change becoming the norm, the task of keeping our people motivated and engaged in the workplace can seem daunting.

Management – Motivating Teams

Keeping your team motivated through tough times can be challenging, and with the pace of work only increasing and disruption & change becoming the norm, the task of keeping our people motivated and engaged in the workplace can seem daunting.

In our VUCA world building a more diverse and inclusive workforce is a strategic imperative of most organisations across the APAC region.

Growing diversity and inclusion

In our VUCA world building a more diverse and inclusive workforce is a strategic imperative of most organisations across the APAC region.

The Growing Pasifika Niu Leaders programme is a programme specifically designed for Pasifika employees who have demonstrated leadership capability and potential but not necessarily in the traditional workplace sense.

Use of poetry in leadership development

The Growing Pasifika Niu Leaders programme is a programme specifically designed for Pasifika employees who have demonstrated leadership capability and potential but not necessarily in the traditional workplace sense.

Capability Group is delighted to announce a partnership with workforce upskilling platform Degreed.

Introducing Degreed to New Zealand

Capability Group is delighted to announce a partnership with workforce upskilling platform Degreed.

In 2019, almost all of us have had experience working in a virtual team – a 2018 global study of executives from major organisations found that 89% of respondents work on a virtual team, and 27% are on at least four virtual teams.

The importance of building trust in virtual teams

In 2019, almost all of us have had experience working in a virtual team – a 2018 global study of executives from major organisations found that 89% of respondents work on a virtual team, and 27% are on at least four virtual teams.

I recently re-read an awesome book called First, Break all the Rules by Marcus Buckingham & Kurt Coffman.

Management & leadership

I recently re-read an awesome book called First, Break all the Rules by Marcus Buckingham & Kurt Coffman.

We’ve been having lots of conversations here at Capability Group about who we are, why we do what we do and the impact we want to have. As a result of these conversations, we made an interesting observation. Our solutions not only transform individuals, teams, and organisational performance, they also generate a ripple effect, causing the connections and capabilities developed by individuals on our programmes or using our solutions to flow through into their families and communities.

The ripple effect

We’ve been having lots of conversations here at Capability Group about who we are, why we do what we do and the impact we want to have. As a result of these conversations, we made an interesting observation. Our solutions not only transform individuals, teams, and organisational performance, they also generate a ripple effect, causing the connections and capabilities developed by individuals on our programmes or using our solutions to flow through into their families and communities.

New year, new chapter

A logo, a website and a bunch of fairly “corporate speak” language to define who we are and what we do… surely that’s all you need in a company like ours?